Records / REC-0101

VPN users dropping REC-0101

Details

Status: Resolved
Priority: P1
Category: Applications
Team: Team North
Owner: H. Castillo
Created: 2026-09-13
Updated: 2026-09-28
Score: 80 / 100

Reported by the Team West desk. Impact is low. Last update: waiting for the customer.

Insight

This record is about VPN users experiencing dropped connections, reported by the Team West desk with low impact. The next step is to follow up with the customer for an update.

Provider: bedrock. Input was masked before leaving the app.